{"id":13,"date":"2026-06-29T14:17:13","date_gmt":"2026-06-29T14:17:13","guid":{"rendered":"https:\/\/mediumturquoise-ostrich-885089.hostingersite.com\/?page_id=13"},"modified":"2026-06-29T14:24:57","modified_gmt":"2026-06-29T14:24:57","slug":"return-refund","status":"publish","type":"page","link":"https:\/\/femini.ae\/ar\/return-refund\/","title":{"rendered":"Returns & Refund Policy"},"content":{"rendered":"
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REFUND & RETURN POLICY<\/strong><\/p>

Last updated: <\/strong>25 JUN 2026<\/strong><\/p>

At\u00a0Femini Beauty Cosmetics, all sales are final. We do\u00a0not\u00a0offer monetary refunds under any circumstances.<\/p>

By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Refund & Return Policy.<\/p>

  1. NO REFUNDS \u2013 EXCHANGES ONLY<\/strong><\/li><\/ol>

    We do\u00a0not\u00a0provide monetary refunds.<\/p>

    Compensation, where applicable, is strictly limited to\u00a0product replacement or exchange only, and only in the following cases:<\/p>

    • The item has a verified manufacturing defect<\/li>
    • The item arrived damaged<\/li>
    • The wrong item was sent due to our error<\/li><\/ul>

      All exchange requests are subject to\u00a0review and approval\u00a0by our team.<\/p>

      We do\u00a0not\u00a0accept exchanges for change of mind, personal preference, or dissatisfaction.<\/p>

      1. REPORTING ISSUES<\/strong><\/li><\/ol>

        Any issue must be reported within\u00a03 days from the delivery date.<\/p>

        Requests submitted after this period will not be accepted under any circumstances.<\/p>

        1. PROOF REQUIREMENT<\/strong><\/li><\/ol>

          To process any exchange request, customers must provide:<\/p>

          • Clear photos and\/or videos of the product<\/li>
          • Evidence of the issue reported<\/li>
          • Original packaging shown in the proof<\/li><\/ul>

            Failure to provide sufficient evidence may result in rejection of the request.<\/p>

            1. CONDITION OF ITEMS<\/strong><\/li><\/ol>

              To be eligible for an exchange:<\/p>

              • The item must be\u00a0unused<\/li>
              • The item must be in its\u00a0original packaging<\/li>
              • The item must be in the same condition as received<\/li><\/ul>

                Opened, used, or tampered products are strictly\u00a0not eligible\u00a0for exchange.<\/p>

                1. SHIPPING RESPONSIBILITY<\/strong><\/li><\/ol>
                  • If the issue is due to our error (defect, damage, or wrong item), we will cover the replacement shipping cost.<\/li>
                  • If the issue is not due to our error, the customer is responsible for all shipping costs.<\/li><\/ul>
                    1. CUSTOMER RESPONSIBILITY<\/strong><\/li><\/ol>

                      We are not responsible for:<\/p>

                      • Incorrect or incomplete shipping details provided by the customer<\/li>
                      • Failed deliveries due to customer unavailability<\/li>
                      • Delays or issues caused by shipping carriers<\/li><\/ul>

                        If an incorrect address is provided, the customer is fully responsible for any reshipping costs.<\/p>

                        1. LOST OR DAMAGED ORDERS<\/strong><\/li><\/ol>
                          • If an order is confirmed lost by the shipping provider, we will resend the same order at no additional cost.<\/li>
                          • If the product arrives damaged due to our error, we will replace it.<\/li><\/ul>

                            We reserve the right to investigate all claims before approval.<\/p>

                            1. NON-RETURNABLE ITEMS<\/strong><\/li><\/ol>

                              For hygiene and safety reasons, all beauty and personal care products are strictly\u00a0non-returnable\u00a0once delivered.<\/p>

                              1. FRAUD PROTECTION<\/strong><\/li><\/ol>

                                We reserve the right to:<\/p>

                                • Reject any suspicious or fraudulent claims<\/li>
                                • Refuse service to customers who abuse this policy<\/li><\/ul>

                                  Any misuse of this policy may result in permanent restriction from purchasing.<\/p>

                                  1. CONTACT US<\/strong><\/li><\/ol>

                                    For any questions or support regarding your order, please contact us:<\/p>

                                    \ud83d\udce7 Support@FeminiBeauty.ae<\/u>
                                    \ud83d\udcf1 Instagram: femini.ae<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                                    REFUND & RETURN POLICY Last updated: 25 JUN 2026 At\u00a0Femini Beauty Cosmetics, all sales are final. We do\u00a0not\u00a0offer monetary refunds<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1778,"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions\/1778"}],"wp:attachment":[{"href":"https:\/\/femini.ae\/ar\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}